ÌìÃÀ´«Ã½Ó°ÊÓ

• ITS home
• Help
• Services
• My IT account
• Security
• About

Questions and answers

2842

I have an Adobe VIP Subscription which is about to expire

As you may have heard, the university recently entered into an agreement with Adobe to provide all Creative Cloud products on every institution computer.

This means you will no longer be required to purchase a VIP subscription for any Adobe Creative Cloud products.

What Happens to existing VIP subscriptions purchased via IT Services?

Any subscriptions purchased via IT Services will expire on the 4th October. Before this date you should do the following on the computer you have installed Adobe CC products:

On Managed Windows Computers

• Open Software Center and double-click on 'Adobe CC 2017-2018 License updater'
• sussex.ac.uk/its/help/faq?faqid=2464

On Managed Mac Computers

• Open the Managed Software Center and run Adobe License
• sussex.ac.uk/its/help/faq?faqid=2464

This will serialise the installed Adobe products, so you no longer need a username and password to run the software on managed computers.

What if I stored files in Adobe Cloud?

If you have files stored in Adobe Creative Cloud, ensure you have copied these to another location. As you will no longer have access beyond the 4th October.
Adobe storage is not provided as part of the site license. This FAQ provides file storage advice: sussex.ac.uk/its/services/networkandstorage/filestorage

I previously installed Adobe products on a laptop or personally owned device

Staff can download and activate Adobe products using their university details. 

Please follow these steps to access Adobe using your Sussex credentials:

1. Click this link:
2. Enter your Sussex username followed by @sussex.ac.uk
3. Click Sign In
4. On the 'Choose an account screen' click Enterprise ID:
5. Enter your Sussex username followed by @sussex.ac.uk
6. Enter your Sussex password
7. Click Sign in
8. You should now have access to the Adobe software